Privacy Policy

NORGEHOUSE UK LTD

Company Number: 16214689 

Website: www.norgehouse.co.uk 

Phone: +447513662206 

Email: hello@norgehouse.co.uk


Effective Date: 24.09.2025

Your privacy is of the utmost importance to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to that data. We are committed to protecting your privacy and complying with all relevant data protection laws in the United Kingdom.

1. Who We Are

NORGEHOUSE UK LTD is a company registered in the UK. We are the 'data controller' of the personal data we collect and process through our website and other marketing channels.

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you. We have grouped these into categories:

  • Identity Data: This includes your name and title.

  • Contact Data: This includes your address, email address, and telephone number.

  • Technical Data: This includes your browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

  • Usage Data: This includes information about how you use our website, such as page views, time on site, and your navigation path.

  • Marketing and Communications Data: This includes your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect data in the following ways:

  • Direct Interactions: You may give us your Identity and Contact Data by filling in forms on our website or by corresponding with us by phone, email, or post.

  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical and Usage Data. We collect this personal data by using cookies and other similar technologies.

  • Third-party Sources: We may receive data about you from third-party sources, such as:

    • Social Media Platforms: We collect lead information from Facebook Ads, which may include your name, email, and contact number, depending on the information you provide in the lead form.

    • Website Traffic Analytics: We use tools to understand website traffic, which provides us with anonymised or aggregated data about user behaviour. This information may be combined with other data we hold.

    • Google Paid Campaigns: We collect data from Google advertising campaigns, which helps us to understand how users interact with our ads and website.

4. How We Use Your Data

We will only use your personal data when the law allows us to. We use the data we collect for the following purposes:

  • Customer Service: We use your Identity and Contact Data to respond to your inquiries, provide quotations, and manage your project from start to finish.

  • Marketing and Advertising: We use your data to manage our social media and Google paid campaigns. This includes:

    • Retargeting: Showing you relevant ads on social media and other websites based on your previous visits to our site.

    • Audience Creation: Creating "lookalike" audiences on social media platforms to find new potential customers who have similar interests to you.

    • Performance Analysis: Analysing the effectiveness of our advertising campaigns.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We also limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

6. Your Legal Rights

Under UK data protection law, you have a number of rights regarding your personal data. These include the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Ask us to correct any incomplete or inaccurate data we hold about you.

  • Erasure: Request that we delete or remove your personal data where there is no good reason for us to continue processing it.

  • Object to Processing: Object to the processing of your personal data where we are relying on a legitimate interest.

  • Withdraw Consent: Withdraw your consent at any time where we are relying on consent to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

If you wish to exercise any of these rights, please contact us using the details provided above.

7. Changes to This Privacy Policy

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

8. How to Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: hello@norgehouse.co.uk Phone: +447513662206